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Shipping Information

Free Gound Orders over $100, 3-7 Business Days
2nd Day Air Received within 2 Business Days
Overnight Received the Next Business Day
Express Received by 10:30 AM Next Business Day
Saturday Delivery Call
Special Handling Call

We offer FREE Standard Ground Shipping for all Orders over $100 when shipped within the continental/contiguous US*. Orders less than $100 pay $9 for Ground Shipping. You will receive your order within 3-7 Bus. Days.

** Additional charges may apply for orders shipping to Hawaii, Alaska, and all U.S. Territories. APO/FPO orders are charged exact USPS shipping fees.

When selecting other than ground as a shipping option, rates will calculated on order content, geographic location, and special handling. All of our shipping rates are available and visible at checkout to assist in determining your shipping options.

If ordering more than one type of product (i.e., an OEM cartridge and a Remanufactured cartridge), your shipment may originate from more than one location and deliveries may arrive and be packaged separately. Orders also may ship using a combination of freight carriers. For tracking, see your Order History page and click on each items tracking link, or e-mail Tracking and request your tracking number. Make sure to include your Order Number. NOTE: We do not ship using another company's shipper ID.

IMPORTANT: TonerImaging.com retains the right to charge additional fees for special requests. TonerImaging.com will contact the customer prior to shipment if such items apply. For all questions regarding shipment overseas please call or email.

Q: If I order more than one item, can I Ship to multiple addresses?
A: Yes. Simply arrange with customer service for these items.

Q: Can I have products delivered to my P.O. Box?
A: No. TonerImaging uses multiple carriers, and regrettably they do not deliver to PO Boxes. TonerImaging requires a physical shipping address be provided for shipping.

Q: My order did not arrive when I expected it to?
A: If you choose shipping other than ground, and your order is not delivered to its destination on or before those dates, we will refund shipping fees** associated with your purchase. (** Refunds are based on TonerImaging's oversight and error, not the customers.

YOUR ONLY REMEDY IF YOUR ITEMS DO NOT SHIP ON-TIME IS A REFUND OF THE SHIPPING FEES ASSOCIATED WITH THE ITEMS IN YOUR ORDER.

IN NO EVENT SHALL TONERIMAGING.COM BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, INDIRECT, PUNITIVE, OR EXEMPLARY DAMAGES OR LOST PROFITS FROM ANY BREACH OF THIS WARRANTY OR OTHERWISE.

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